Last Updated: [05.03.2025]
1. Introduction
Welcome to Phoenix Feather. We are committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phoenix-feather.eu and use our services. It also explains our use of cookies and your choices regarding them.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
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- Personal Data: Name, email address, phone number, and other contact details. Payment information when you make a purchase.
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- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
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- Financial Data: Payment information, including credit card numbers, is processed securely by our payment processor and not stored on our servers.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
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- Administer your account.
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- Process your transactions.
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- Improve our website and customer service.
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- Send you marketing and promotional communications.
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- Enable user-to-user communications.
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- Enforce our terms, conditions, and policies.
4. Cookies and How We Use Them
4.1 What Are Cookies?
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently and provide information to the site owners.
4.2 How We Use Cookies
We use cookies for the following purposes:
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- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
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- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often.
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- Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personalized features.
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- Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
4.3 Your Choices
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete them. However, if you choose to disable cookies, some features of our website may not function properly.
5. Google Services
We use various Google services, including Google Ads and Google Analytics. Google uses cookies and other technologies to collect data on our behalf, including your IP address and browsing behavior. This data is used to analyze website traffic and provide targeted advertising.
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- Google Ads: We use Google Ads to display advertisements on Google and its partner websites. Google uses cookies to serve ads based on your previous visits to our Site or other websites. You can opt-out of personalized advertising by visiting Google Ads Settings.
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- Google Analytics: We use Google Analytics to collect and analyze usage information. Google Analytics collects information such as your IP address, browser type, and the pages you visit. This information is used to improve our services and user experience. Google Analytics data may be shared with other Google services. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
6. Embedded YouTube Videos
Our website includes embedded YouTube videos. YouTube may collect data about your interaction with the embedded content, including your IP address, browser type, and other information. This data is governed by YouTube’s privacy policy, which can be found at YouTube Privacy Policy.
7. Sharing Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
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- By Law or to Protect Rights.
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- Business Transfers.
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- Third-Party Service Providers.
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- With your consent.
8. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data. These may include the right to access, correct, delete, or restrict the use of your personal data. You may also have the right to object to the processing of your data and to data portability. To exercise these rights, please contact us at igor@acomplix.com
10. Contact Us
If you have questions or comments about this Privacy & Cookie Policy, please contact us at:
Acomplix
Vatikanska 20, 32000 Vukovar, Croatia
igor@acomplix.com
+385 98 911 4087
11. Changes to This Privacy & Cookie Policy
We may update this Privacy & Cookie Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy & Cookie Policy. We encourage you to review this Privacy & Cookie Policy periodically to stay informed about how we are protecting your information and using cookies.